Legal

Privacy Policy

How Melbourne Wide Fencing collects, uses, and protects your personal information.

Last updated: April 2026

1. Who We Are

Melbourne Wide Fencing ("we", "us", "our") is a local fencing and outdoor structures business operating across Melbourne, Victoria, Australia. We are committed to protecting the privacy of our customers and website visitors in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any questions about this policy, please contact us at melbournewidefencing68@gmail.com or call 0426 293 498.

2. Information We Collect

We collect personal information only when it is necessary for our business operations. The types of information we may collect include:

  • Your full name
  • Phone number and email address
  • Residential or business address and suburb
  • Details about your fencing or outdoor project
  • Any other information you voluntarily provide when contacting us or requesting a quote

We collect this information when you submit a quote request form on our website, contact us by phone or email, or interact with us in person.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide free quotes
  • Schedule on-site inspections and manage appointments
  • Complete and invoice fencing or construction work
  • Follow up on quotes or completed jobs
  • Comply with legal and regulatory obligations

We will not use your personal information for any purpose that you would not reasonably expect, and we will never sell your information to third parties.

4. Disclosure of Information

We may share your personal information with:

  • Subcontractors or tradespeople who assist in completing your job, bound by confidentiality obligations
  • Formspree, a third-party form processing service used to receive quote requests submitted through our website
  • Government authorities where required by law

We do not disclose your information to overseas parties.

5. Cookies and Website Analytics

Our website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies do not identify you personally. You can disable cookies in your browser settings at any time, though this may affect some website functionality.

We may use basic analytics tools to understand how visitors interact with our website (e.g., pages visited, referral source). This data is aggregated and does not identify individual users.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information submitted via our website contact forms is transmitted securely. We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete, or out of date. To make a request, contact us at melbournewidefencing68@gmail.com. We will respond within a reasonable timeframe.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related queries, please reach out: